Description

Provide onsite technical support for hardware and software issues in Eden Prairie, MN.

This role is on-site.

Responsibilities

• Provide in-person and phone-based technical support for end-users.
• Manage hardware lifecycles, including imaging laptops and decommissioning old equipment.
• Handle equipment shipping, receiving, and logistics.
• Execute password resets and perform basic troubleshooting tasks.

Required Skills

• 5+ years of experience in Desktop Support or Help Desk roles.
• Proficiency with ServiceNow for ticket management.
• Experience imaging computers and deploying laptops.
• Ability to work onsite in Eden Prairie, MN.
• Experience with hardware decommissioning and equipment logistics.
• Any graduate degree.

Key Skills

Education

ANY GRADUATE