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BN Associates Inc Logo
Desktop Support Engineer

BN Associates Inc

 

Chicago, IL, USA

Posted On: 2 days ago
Experience: 10+ years
Availability: Onsite
Openings: 1
Category: Desktop Support Engineer
Tenure: No Preference/Any
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Description

You provide dedicated technical support for the Executive Leadership Team and C-level executives.

Responsibilities

  • Configure and maintain MacBooks, laptops, iPads, and tablets for executive staff.
  • Troubleshoot Microsoft Office tools, with a primary focus on Outlook.
  • Manage installation and maintenance of printers and scanners.
  • Provide end-user computing support across various device types.
  • Handle hardware and software troubleshooting and device configuration.

Required Skills

  • 10+ years of professional technical support experience.
  • Expertise in MacBook and laptop hardware support.
  • Proficiency with Windows Virtual Desktop.
  • Advanced knowledge of Microsoft Office and Outlook.
  • Experience with Infrastructure Services and desktop management.
  • Strong interpersonal and communication skills for executive-level interaction.
  • Experience in EUC support and mobile device configuration.

Preferred Skills

  • Bachelor's degree or any graduate degree.

Education

Any Graduate

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