Description

You will provide technical support for end-user computing, desktop hardware, and peripheral devices.

This role is on-site.

Responsibilities

• Manage and maintain computer peripheral devices, resolving hardware issues promptly.
• Handle laptop builds, rebuilds, and provide technical support for conference rooms.
• Coordinate with third-party vendors to escalate issues and manage service performance.
• Provide smart hands support for Network Services and Server & Storage towers.
• Assist with new office setups and physical expansions.

Required Skills

• 5+ years of experience in desktop support or end-user computing.
• Strong knowledge of Windows OS.
• Experience with laptop and desktop touch support.
• Mobile Device Management (MDM) expertise, including iPhone configuration and Intune.
• Printer installation and configuration.
• Proven ability in hardware installation and configuration.
• Experience managing vendor coordination for in-scope services.

Preferred Skills

• Experience with network services infrastructure.

Key Skills

Education

Any Graduate