Description

You will manage and support enterprise desktop environments and technical infrastructure.

Responsibilities

• Administer and support Enterprise Windows environments.
• Analyze, troubleshoot, and resolve technical issues.
• Develop and implement mitigation strategies for recurring problems.
• Translate technical details into clear, real-world impact for stakeholders.
• Manage medium to large scale IT projects.

Required Skills

• 5+ years of experience in desktop support or related roles.
• Proficiency with Windows 10/11 and Office 365.
• Experience supporting Mac, Linux, Android, and iOS devices.
• Strong troubleshooting and problem-solving abilities.
• Scripting and automation skills using PowerShell or similar tools.
• Bachelor's degree or equivalent professional experience in information systems.
• Proven experience working within large enterprise environments.

Key Skills

Education

Bachelor's degree or equivalent experience