Description

You will manage desktop infrastructure and provide technical support for Windows and Macintosh environments.

Responsibilities

• Manage Windows 10 OS imaging and deployment across corporate hardware.
• Troubleshoot VDI creation and connectivity issues.
• Maintain networked printers, including queue creation and server maintenance.
• Handle hardware and software requests via a help desk or call center model.

Required Skills

• 2+ years of desktop support experience in a large corporate setting.
• Proficiency with Windows and Macintosh OS platforms.
• Hands-on experience with SCCM and Active Directory.
• Working knowledge of Symantec antivirus and Bitlocker.
• Understanding of basic networking concepts including TCP/IP, Windows Networking, and Ethernet.
• Experience with PC-based word processing, email, and spreadsheet software.
• Valid driving license and access to a personal car.

Preferred Skills

• MCP or A+ Certifications.

Key Skills

Education

Any Graduate