Description

You will provide high-level technical support for desktop environments and VVIP clients.

Responsibilities

• Install, configure, and deploy operating systems and standard software for laptops and desktops.
• Support audio/video conferencing systems, including Crestron, VoIP, and meeting room equipment fitouts.
• Manage mobile devices and provide VPN, printer, Wi-Fi, and network support.
• Execute patch deployment using SCCM.
• Deliver dedicated deskside support for VVIP users.

Required Skills

• 8+ years of experience in desktop support.
• Expertise in O365 cloud environments, including Teams, Outlook, and OneDrive.
• Proficiency with SCCM for patch deployment.
• Experience supporting Skype for Business and Microsoft Teams.
• Technical knowledge of Crestron, VoIP, and audio/video hardware.
• Hands-on experience with mobile device management.
• Ability to support VPN, printer, and network connectivity issues.
• Experience providing support to VVIP clients.
• Degree or equivalent qualification (Any Graduate).

Preferred Skills

• Experience working with European clients in a client-facing capacity.

Key Skills

Education

Any Graduate