Description

You provide hands-on technical support for macOS, Linux, and Windows environments.

This role is on-site.

Responsibilities

• Install, configure, and troubleshoot macOS, Linux, and Windows operating systems.
• Manage the full device lifecycle, including provisioning, patching, upgrades, and decommissioning.
• Resolve hardware, software, and peripheral issues involving printers, docking stations, and monitors.
• Administer Google Workspace, managing Gmail, Drive, Calendar, Meet, user permissions, and shared drives.
• Troubleshoot networking issues involving TCP/IP, DNS, VPN, and Wi-Fi.

Required Skills

• 5+ years of experience in desktop support or a similar technical role.
• Proficiency with macOS, Linux, and Windows operating systems.
• Hands-on experience with MDM tools such as Jamf Pro or Intune.
• Strong knowledge of networking concepts including TCP/IP, DNS, VPN, and Wi-Fi troubleshooting.
• Ability to use scripting languages like Bash, Python, or PowerShell for task automation.
• Experience managing Google Workspace administration and email delivery troubleshooting.
• Familiarity with IT security best practices, including encryption and endpoint protection.
• Degree in any field (Any Graduate).

Preferred Skills

• Apple Support, JAMF, or Google certifications.

Key Skills

Education

Any Graduate