Description

Provide on-site technical assistance and desktop support within the Toronto office.

This role is on-site.

Responsibilities

• Deliver direct desk-side technical support to end users.
• Resolve hardware and software issues reported by staff.
• Manage workstation setups and peripheral troubleshooting.
• Provide daily IT assistance to employees at the Toronto location.
• Maintain accurate records of support tickets and resolutions.

Required Skills

• 5+ years of experience in desktop support roles.
• Proven track record as a Desktop Support Engineer.
• Strong ability to troubleshoot hardware and software issues.
• Experience with workstation setup and peripheral management.
• Ability to work on-site in Toronto, ON.
• Excellent communication skills for end-user support.

Preferred Skills

• University degree or equivalent graduate qualification.

Key Skills

Education

Any Graduate