Description

You will provide front-line helpdesk, onsite client, and implementation project support for local desktop applications in a Windows-based environment.

This role is on-site.

Responsibilities

• Resolve technical issues via front-line helpdesk and onsite client support.
• Support and troubleshoot local desktop applications in a Windows environment.
• Manage user accounts, configurations, and mobile devices.
• Utilize PowerShell scripting to automate tasks and streamline support processes.

Required Skills

• 5+ years of experience in IT support or desktop engineering.
• In-depth knowledge of Microsoft operating systems including Windows Server 2016, 2012 R2, Windows 7, 8.1, and 10.
• Hands-on experience with Citrix, ServiceNow, Microsoft Intune, and Azure.
• Experience supporting and setting up Office 365 users and configurations.
• Bachelor's degree in a relevant field or equivalent experience.

Key Skills

Education

Bachelor's degree