Description

Required Skills

• Strong knowledge of Windows 10/11 operating systems
• Experience with Microsoft 365, Outlook, Teams, and Office applications
• Hands-on experience with Active Directory, Group Policy, and user administration
• Basic networking knowledge: TCP/IP, DNS, DHCP, VPN, Wi-Fi
• Experience with ITSM/ticketing tools: ServiceNow, Jira Service Management, or ManageEngine
• Familiarity with antivirus solutions and endpoint security
• Strong analytical, problem-solving, and communication skills

Key Skills

Education

Bachelor's degree