Description

You will lead the regional IT team and manage the end-to-end desktop and laptop lifecycle.

Responsibilities

• Lead the regional IT team regarding technical queries and escalated support.
• Build, install, and maintain PCs, telephone systems, wireless networks, and peripheral devices.
• Manage Windows application deployment, configuration, and client administration.
• Identify, log, and resolve technical problems involving software applications or network systems.
• Propose system improvements and technical changes to relevant teams for implementation.

Required Skills

• 7+ years of relevant IT experience.
• Expertise in Microsoft SCCM, VMWare Horizon, and Intune.
• Strong proficiency in Windows 10 support, migration, and deployment.
• Hands-on experience with Microsoft Client, Active Directory, DHCP, and DNS.
• Proven ability in hardware break-fix and patch management.
• Experience supporting network devices and servers in a business environment.
• Ability to manage the full end-to-end desktop/laptop lifecycle.

Preferred Skills

• Professional English communication skills for documenting issues for stakeholders.

Key Skills

Education

Any Graduate