Description

You will provide technical support for end-user computing and desktop hardware.

Responsibilities

• Manage and maintain computer peripheral devices and resolve associated hardware issues.
• Handle laptop builds, rebuilds, and conference room technical support.
• Coordinate with third-party vendors to escalate and manage service performance.
• Provide smart hands support for Network Services and Server & Storage towers.
• Assist with new office setups and physical expansions as required.

Required Skills

• 5+ years of experience in desktop support or end-user computing.
• Strong Windows OS knowledge.
• Experience with laptop and desktop touch support.
• Mobile Device Management (MDM) including iPhone configuration and Intune.
• Printer installation and configuration expertise.
• Proven ability in hardware installation and configuration.
• Experience managing vendor coordination for in-scope services.
• Degree or any graduate qualification.

Key Skills

Education

Any Graduate