Description

You will manage the full lifecycle of computing tools, from device deployment to decommissioning. Your focus is on maintaining a stable and efficient technical environment through hands-on support and automation.

Responsibilities

• Install, configure, and maintain hardware and equipment within the computing environment.
• Provide Level 2 and Level 3 troubleshooting for devices and supporting infrastructure.
• Coordinate PC replacement, new hire onboarding, and offboarding processes.
• Identify, research, and resolve technical problems while documenting issues through resolution.
• Install and troubleshoot software using both manual and automated installation techniques.

Required Skills

• 8-10 years of experience in technical support roles.
• Proficiency with SCCM and client imaging.
• Active Directory management, including group management and scripting.
• PowerShell scripting for task automation.
• Windows operating systems expertise.
• Microsoft Office, Outlook, Skype, and Exchange support.
• Knowledge of wired and wireless computer networks.
• Ability to use applications designed for large-scale environment management.

Preferred Skills

• Experience with macOS.

Key Skills

Education

Any Graduate