Description

You will own end-user device support and hardware lifecycle management for onsite users in Finspång.

Responsibilities

• Build, install, and maintain PCs, peripherals, mobile phones, and tablets.
• Manage the desktop/laptop lifecycle including installation, moves, additions, changes, and decommissioning.
• Perform hands-on hardware tasks such as cable resets, toner replacement, and break-fix coordination with suppliers.
• Configure mobile devices with company portals, authenticators, Outlook, Teams, and Edge.
• Troubleshoot connectivity issues involving LAN, WLAN, and zScaler.

Required Skills

• 5+ years of experience in desktop support or technical user support.
• Proficiency with M365 products and Windows desktop operating systems.
• Hands-on experience with LAN, WLAN, and zScaler connectivity troubleshooting.
• Experience with mobile device commissioning and configuration.
• Ability to manage hardware asset lifecycles, stock, and loaner device pools.
• Experience updating CMDB asset status and supporting Teams Meeting Room hardware.
• Support users with M365 products and PKI rekeying.
• Any Graduate degree.

Key Skills

Education

Any Graduate