Description

You will provide technical support across L1, L2, and L3 tiers.

Responsibilities

• Troubleshoot Windows desktop environments and hardware issues.
• Resolve technical escalations across L1, L2, and L3 support levels.
• Manage desktop-related technical requests and system issues.

Required Skills

• 5+ years of experience in technical support roles.
• Windows desktop troubleshooting and administration.
• Linux operating system support.
• Desktop hardware and software troubleshooting.
• Experience handling L1, L2, and L3 support tiers.
• Bachelor's degree or any graduate degree.

Key Skills

Education

Any Graduate