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Desktop Support L2

Team Computers

 

Bagalur, Bengaluru, Karnataka, India

Posted On: 30+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: Desktop Support L2
Tenure: Full-time Only
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Description

You will provide L2 technical support and manage Windows Server environments. You will own the resolution of complex issues within defined SLAs and guide L1 engineers.

Responsibilities

  • Troubleshoot Windows Server operating system and hardware issues.
  • Administer Active Directory, including Group Policy, DNS, DHCP, and Forest/Domain trust relationships.
  • Manage and test Windows patches regularly via WSUS.
  • Monitor and manage backup applications, including various backup types and configurations.
  • Implement and maintain network devices, print servers, and file servers.

Required Skills

  • 5+ years of experience in server support and Windows Administration.
  • Hands-on experience with Active Directory, DNS, DHCP, and IIS.
  • Experience managing Group Policy (in depth) and PKI infrastructure.
  • Proficiency in virtualization technologies including VMware and Hyper-V.
  • Knowledge of File Replication Services and client authentication.
  • Experience with antivirus management and security rights implementation.
  • Ability to manage WSUS, Print Servers, and File Servers.
  • Strong troubleshooting skills for Windows Server environments.
  • Experience working within Service-Level Agreements (SLA).

Preferred Skills

  • Experience with certificate and PKI infrastructure management.

Education

ANY GRADUATE

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