Description

You will provide L2 technical support for server hardware and operating system issues.

Responsibilities

• Troubleshoot Windows Server administration and related operating system issues.
• Provide L2 technical support to L1 engineers within defined SLAs.
• Manage Active Directory policies, including Group Policy, Forest and Domain, and Trust relationships.
• Test and upgrade Windows patches on a regular basis.
• Monitor and manage backup applications and configurations.

Required Skills

• 5+ years of experience in server support engineering.
• Hands-on experience with Windows Server administration and troubleshooting.
• Deep knowledge of Active Directory, Group Policy, and Client authentication.
• Experience managing DNS, DHCP, and IIS.
• Proficiency with Virtualization technologies including VMWare and Hyper-V.
• Experience managing PKI infrastructure and certificates.
• Knowledge of File Server, Print Server, and WSUS Server management.
• Experience with Antivirus, File replication Services, and network device administration.
• Understanding of backup types, configuration, and management.

Preferred Skills

• Experience with computer repair and desktop support.

Key Skills

Education

Any Graduate