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Quantum World Technologies Inc Logo
Desktop Support L2

Quantum World Technologies Inc

 

Omaha, Nebraska, USA

Posted On: 4 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Desktop Support
Tenure: No Preference/Any
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Description

You will provide technical expertise and end-user support for onsite operations in Omaha.

This role is on-site.

Responsibilities

  • Deliver technical support for Mac OS and Microsoft Windows 10 platforms via desk side, phone, or remote sessions.
  • Manage desktop and laptop break/fix, maintenance, and hardware configuration.
  • Perform machine imaging for new laptops and desktops.
  • Provide dedicated VIP and executive support.
  • Troubleshoot Microsoft Office 365, off-the-shelf applications, and remote connectivity platforms.

Required Skills

  • 5+ years of experience in desktop support roles.
  • Proficiency with Windows platform and Windows 10.
  • Hands-on experience with SCCM.
  • Solid understanding of DNS and DHCP.
  • Knowledge of Group Policy.
  • Experience imaging and configuring new laptops and desktops.
  • Ability to support Mac OS environments.
  • Proven experience providing executive-level technical support.

Preferred Skills

  • Maintain network and local HP and Canon printers.

Education

Any Graduate

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