Description

You will provide Level 2 desktop support for hardware and software issues, including direct support for executive-level users.

This role is on-site.

Responsibilities

• Troubleshoot complex hardware and software issues at Level 2.
• Image laptops and desktops for deployment and configure new hardware for end users.
• Manage device settings and policies through Group Policy.
• Provide direct technical support to VIP and executive stakeholders.

Required Skills

• 5+ years of experience in desktop support.
• Hands-on experience with SCCM for imaging and deployment.
• Working knowledge of DNS and DHCP.
• Experience with Group Policy configuration.
• Proven ability to support executive-level users.

Preferred Skills

• Bachelor's degree or equivalent graduate qualification.

Key Skills

Education

Any Gradute