Description

You will provide technical hardware and software support for desktop, laptop, and mobile users in Dearborn, MI.

Responsibilities

• Perform hardware break/fix and warranty support for desktops, workstations, notebooks, and Dell tablets.
• Provide primary technical support to executive users.
• Troubleshoot and repair Windows operating systems and Microsoft Office applications.
• Diagnose issues related to networks, Intel servers, and telecoms.
• Manage equipment moves and provide basic support for printers and mobile devices.

Required Skills

• 5+ years of experience in desktop or laptop hardware troubleshooting and repair.
• Strong Microsoft operating system troubleshooting skills.
• Proficiency with Microsoft Office (Outlook, Excel, Word, and PowerPoint).
• Hands-on experience with Windows devices and Dell tablets.
• Foundational understanding of networking, Intel servers, and telecoms.
• Proven ability to support mobile devices and printers.
• Strong problem-solving and critical thinking capabilities.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Graduate