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Desktop Support Specialist
Richmond, VA, USA
Posted On: 15+ days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Desktop Support Specialist
Tenure: Contract - W2
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Description
You will support the Windows 11 Upgrade Project, migrating users from Windows 10 and Office 365 (32-bit) to Windows 11 and Office 365 (64-bit).
Responsibilities
- Upgrade and reimage workstations to Windows 11.
- Install and configure Office 365 and related software.
- Track and report deployment status to technical and project teams.
- Troubleshoot upgrade issues and provide direct support to end users.
Required Skills
- 5+ years of experience in desktop support.
- Endpoint Management System experience.
- Service Management Ticketting System proficiency.
- Active Directory management.
- PowerShell scripting.
- SQL reporting.
- Direct customer service experience.
- Any Graduate degree.
Key Skills
Education
Any Graduate
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