Description

Support nationwide equipment rollout by handling hardware installation, onsite troubleshooting, and legacy device management.

This role is on-site.

Responsibilities

• Install and configure computers, printers, scanners, workstations, routers, and switches.
• Troubleshoot and resolve hardware and connectivity issues during deployment.
• Educate employees on new systems and equipment changes.
• Manage cleanup of installation materials and prepare legacy devices for pickup and shipping.

Required Skills

• 5+ years of experience in Desktop Support and Help Desk Support.
• Proficiency in hardware troubleshooting and problem-solving.
• Excellent verbal and written communication skills.
• Ability to provide clear customer service to existing employees.
• Must have own, reliable transportation for travel to installation locations.
• Comfortable commuting within Ft Smith and surrounding areas.
• Ability to work a Monday through Friday schedule.

Preferred Skills

• Experience with nationwide equipment rollout projects.
• Ability to manage legacy device logistics.

Key Skills

Education

ANY GRADUATE