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KPG99 INC Logo
Desktop Support Technician

KPG99 INC

 

Downers Grove, IL, USA

Posted On: 1 day ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Desktop support Technician
Tenure: Contract - W2
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Description

You will own the imaging, configuration, and deployment of Windows laptops to meet end-user technology needs.

This role is on-site.

Responsibilities

  • Image and configure Windows laptops in bulk using SCCM task sequences.
  • Perform first-time setup, including software installation and configuration for new devices.
  • Support laptop refresh projects, managing device replacement and data migration.
  • Conduct quality control checks and troubleshoot imaging issues like PXE boot failures.
  • Update asset management systems and coordinate the wiping and return of retired assets.

Required Skills

  • 5+ years of experience in IT support, desktop deployment, or similar technical roles.
  • Hands-on experience with Windows laptop imaging and SCCM task sequences.
  • Familiarity with CompTIA A+ principles.
  • Knowledge of Microsoft Certified: Desktop Administrator concepts.
  • Strong troubleshooting and problem-solving abilities.
  • Ability to lift at least 50 pounds and move quickly.
  • Excellent attention to detail and ability to follow instructions.

Preferred Skills

  • Experience with data migration strategies for device refreshes.

Education

Any Graduate

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