Description

You will provide technical support for PC hardware, software, and peripheral systems.

Responsibilities

• Maintain, troubleshoot, and repair computer systems, hardware, and peripherals.
• Document, upgrade, and replace hardware and software systems.
• Manage user account information, including security rights and system groups.
• Identify and repair product failures, ordering replacement parts as necessary.
• Trace network connection issues back to network switches and escalate unresolved problems to higher support levels.

Required Skills

• 3-6 years of experience supporting PC hardware and software.
• Experience troubleshooting and repairing computer systems and peripherals.
• Ability to manage user accounts, security rights, and system groups.
• Network troubleshooting skills, including tracing connections to switches.
• Any Graduate degree.
• Ability to provide hands and feet support for servers and networks.
• Experience supporting mobile data plans, mobile networks, and mobile devices.

Key Skills

Education

Any Graduate