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Desktop Support Technician II

ApTask

 

Bangor, ME, USA

Posted On: 7 days ago
Experience: 3-6 years
Availability: Onsite
Openings: 1
Category: IT Field Support Technician
Tenure: No Preference/Any
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Description

You will own the daily technical support and maintenance of PC hardware, software, and peripheral systems in Bangor, ME.

This role is on-site.

Responsibilities

  • Maintain, troubleshoot, and repair computer systems, hardware, and peripherals.
  • Document, upgrade, and replace hardware and software components.
  • Manage user account information, including security rights and system groups.
  • Identify product failures, order replacement parts, and provide hands-on support for servers and networks.
  • Trace network connection issues back to switches and escalate unresolved problems.

Required Skills

  • 3-6 years of experience supporting PC hardware and software.
  • Experience troubleshooting and repairing computer systems and peripherals.
  • Ability to manage user accounts, security rights, and system groups.
  • Network troubleshooting skills, including tracing connections to switches.
  • Experience supporting mobile data plans, mobile networks, and mobile devices.
  • Any Graduate degree.

Education

Any Graduate

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