Description

You will provide deskside technical support for hardware and software issues in an on-site capacity.

Responsibilities

• Troubleshoot hardware and software images locally at user workstations.
• Perform iMac-related technical tasks and maintenance.
• Resolve user issues involving Windows 10 and Office 365 environments.
• Interact directly with customers to resolve technical service requests.

Required Skills

• 2+ years of related desktop support experience.
• Proficiency with Windows 10 operating systems.
• Hands-on experience managing Office 365.
• Proven hardware and software troubleshooting capabilities.
• Foundational understanding of IT services and products.
• AA degree, technical training, or equivalent combination of education and experience.

Preferred Skills

• A+ certification.
• Experience with Win98.

Key Skills

Education

Any Graduate