Description

You will provide on-site technical support and hardware lifecycle management for users and business units.

Responsibilities

• Build, configure, and install laptops, desktops, and workstations based on specific client requirements.
• Manage the movement of assets from the build room to the production floor and IT storeroom.
• Resolve Windows 10 and 11 OS, Explorer, and general client-side technical issues.
• Provide hands-on support to Network Services and Business Applications teams.
• Execute hardware tasks including CAT-6 cable crimping, tying, and tagging.

Required Skills

• 8+ years of technical support experience.
• Hands-on Windows 11 client installation and laptop imaging.
• Experience configuring devices within Active Directory environments.
• Proficiency in Outlook and client-side email configuration.
• Knowledge of Symantec Endpoint Security and Anti-Virus policy implementation.
• Experience with RSA token registration and user setup.
• Basic understanding of Network Services.
• Ability to follow strict business unit guidelines for software installation and uninstallation.

Education

• Any Graduate.

Key Skills

Education

Any Gradute