Description

You will provide on-site technical support and manage the hardware lifecycle for users and business units.

This role is on-site.

Responsibilities

• Build, configure, and install laptops, desktops, and workstations based on specific client requirements.
• Manage asset movement from the build room to the production floor and IT storeroom.
• Resolve Windows 10/11 OS, Explorer, and general client-side technical issues.
• Execute hardware tasks including CAT-6 cable crimping, tying, and tagging.
• Provide hands-on support to Network Services and Business Applications teams.

Required Skills

• 8+ years of technical support experience.
• Hands-on Windows 11 client installation and laptop imaging.
• Experience configuring devices within Active Directory environments.
• Proficiency in Outlook and client-side email configuration.
• Knowledge of Symantec Endpoint Security and Anti-Virus policy implementation.
• Experience with RSA token registration and user setup.
• Basic understanding of Network Services.

Preferred Skills

• Ability to follow strict business unit guidelines for software installation and uninstallation.

Key Skills

Education

Any Gradute