Description

You will handle end-user hardware and software support across the organization.

Responsibilities

• Install and configure workstation hardware, software, and telecommunication equipment.
• Troubleshoot and resolve technical issues for onsite and remote end-users.
• Administer system security tools and execute software upgrades for compliance.
• Analyze system performance and identify vulnerabilities to improve operational efficiency.
• Manage user accounts and access permissions within Active Directory.

Required Skills

• 5+ years of experience in IT Support and end-user computing troubleshooting.
• Proficiency with Windows operating systems and Office 365.
• Experience with Active Directory domain administration and user account management.
• Knowledge of Networking principles and VPN configuration.
• Expertise in Hardware Troubleshooting for desktops, laptops, and peripherals.
• Familiarity with Adobe applications and remote support tools.
• Experience with Help Desk procedures and command line diagnostics.

Key Skills

Education

Any Gradute