Description

You troubleshoot and resolve hardware and software issues for desktop and laptop environments while configuring workstations and maintaining network connectivity.

This role is hybrid.

Responsibilities

• Troubleshoot hardware and software problems for desktop and laptop computers.
• Configure workstations for new users and upgrade existing equipment and software.
• Set up and maintain network and telecommunication systems.
• Troubleshoot LAN, server, and connectivity issues using a ticketing system.
• Re-image computers, perform data migrations and restorations, and conduct remote problem solving.

Required Skills

• 5+ years of Desktop Support experience.
• Working knowledge of hardware components and configurations.
• Strong software troubleshooting experience.
• Proficiency in standard Desktop Support tasks.
• Knowledge of LAN troubleshooting.
• Experience with re-imaging and data migration.

Preferred Skills

• Experience with remote problem-solving tools.
• Background in setting up telecommunication systems.

Key Skills

Education

Any Gradute