Description

Provide technical support for end-user software and hardware issues within a Service Desk environment.

Responsibilities

• Resolve end-user software and hardware issues in a Service Desk setting.
• Build and image desktops and laptops for deployment.
• Manage Windows 10 and Microsoft Office 365 technologies.
• Lead small technical projects with minimal supervision.

Required Skills

• 5+ years of experience in technical support roles.
• Proficiency with Windows 10.
• Microsoft Office 365 administration and support.
• Windows networking knowledge.
• Experience imaging and deploying desktop hardware.
• Ability to work in complex, multi-user environments.
• Degree or equivalent graduation.

Key Skills

Education

Any Graduate