Description

You will provide IT administration and technical support for hardware and software systems at a medical facility and remote sites.

Responsibilities

• Manage the setup, configuration, and maintenance of desktops, laptops, printers, scanners, and other peripheral devices.
• Troubleshoot and administer Windows Operating Systems, Microsoft Office suite, and various commercial business software.
• Support and configure Android and Apple mobile devices.
• Maintain Ethernet-based LAN/WAN environments and resolve network connectivity issues.
• Handle email application administration, including Google Suite, PST files, and distribution lists.
• Document technical issues and solutions clearly for end users and internal teams.
• Perform IT inventory control and manage support requests through a ticketing system.

Required Skills

• 5+ years of technical support experience.
• Proficiency in Windows OS, Microsoft Office, Google Chrome, and Adobe Acrobat.
• Hands-on experience with McAfee Anti-Virus software.
• Working knowledge of network protocols including TCP/IP, DNS, and DHCP.
• Experience troubleshooting LAN/WAN environments.
• Ability to configure and troubleshoot analog and digital phone systems.
• Competency in mobile device management for Android and Apple platforms.
• Physical ability to lift up to 50 lbs frequently and perform repetitive motions including standing, bending, and climbing.

Key Skills

Education

Any Graduate