Description

Job Responsibilities include:

Provide application and environment support for document management systems such as IBM FileNet and Datacap.

Perform system build, configuration, and maintain detailed process documentation.

Monitor system performance, conduct capacity planning, and implement performance improvements.

Troubleshoot and resolve application and infrastructure issues across environments.

Develop and document operational procedures for ongoing system support.

Collaborate with internal and external teams to ensure seamless system functionality and support.

Required Qualifications:

Bachelor’s degree in computer science, Information Technology, or a related field.

7–10 years of hands-on experience in document management technologies and application support.

Strong expertise in IBM FileNet and Datacap administration along with experience in AIX/Linux/Windows environments.

Proven ability to monitor system performance, troubleshoot complex issues, and support enterprise application environments effectively

Key Skills

Education

Any Graduate