Description

You will focus on the technical analysis, coding, and implementation of CCM solutions to meet client specifications.

Responsibilities

• Write and maintain program code to meet system requirements and technical specifications.
• Perform technical analysis, testing, debugging, and error correction within established quality standards.
• Design and configure applications on CCM designer tools to migrate functionality from legacy systems.
• Identify technology limitations and deficiencies in existing systems and processes.
• Create and update technical program documentation, end-user documentation, and operational procedures.

Required Skills

• 5+ years of experience in application programming and technical implementation.
• Extensive experience with end-to-end CCM implementations, specifically using Quadient Inspire.
• Deep knowledge of Opentext Exstream products and modules.
• Proficiency with Empower Editor and Content Author.
• Experience with Communication Builder and Data Mapping.
• Ability to design high-level and detailed designs for CCM applications, including template layout and post-processing.
• Experience coordinating with stakeholders, business clients, and offshore SMEs in a global delivery environment.
• Ability to provide guidance on environment setup and tool configurations to ensure scalability.

Preferred Skills

• Experience with Exstream Application Manager, Designer, Communication Center, and Command Center.

Key Skills

Education

Any Graduate