Description

You will develop and customize solutions within the ServiceNow platform focusing on Legal Services Delivery and Human Resources Service Delivery (HRSD).

Responsibilities

• Design and implement ServiceNow solutions to automate legal service delivery workflows, including contract management and compliance processes.
• Configure ServiceNow HRSD modules for case management, employee onboarding, offboarding, and self-service portals.
• Customize workflows, forms, and interfaces to align with legal and HR policies and procedures.
• Integrate ServiceNow HRSD with third-party HR systems to create end-to-end processes.
• Conduct testing, debugging, and troubleshooting to ensure optimal performance and system health.

Required Skills

• 5+ years of experience in ServiceNow development.
• Expertise in ServiceNow Legal Services Delivery and HR Service Delivery (HRSD) modules.
• Proficiency in JavaScript, HTML, and CSS.
• Deep understanding of ServiceNow platform architecture, configuration, and customization.
• Knowledge of legal service processes such as contract management and legal request management.
• Familiarity with HR service delivery, including employee lifecycle management and case management.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.

Preferred Skills

• ServiceNow Certified Application Developer.
• ServiceNow Certified Implementation Specialist.

Key Skills

Education

Bachelor's degree