Description

You will manage development support operations, bridging the gap between business requirements and software delivery while ensuring technical stability and process improvement.

This role is on-site.

Responsibilities

• Analyze end-user needs to provide proactive recommendations for process improvements.
• Manage development commitments and stakeholder expectations across multiple simultaneous projects.
• Debug complex processes and applications to resolve technical issues.
• Write and maintain technical documentation for software products.
• Mentor and coach team members while collaborating across departments.

Required Skills

• 5+ years of experience in business analysis or a similar role.
• Proven ability to deliver software products to internal or external customers.
• Strong technical writing skills for documentation.
• Experience working within a software development life cycle (SDLC).
• Experience managing confidential personal health information.
• Ability to work independently and meet strict deadlines.
• Bachelor’s degree in Computer Engineering, Computer Science, or a related business field, or equivalent extensive work experience.

Preferred Skills

• Previous supervisory experience in a similar role.
• Experience with Agile development processes.
• Proficiency with TFS, Azure DevOps, or SQL Server.

Key Skills

Education

Any Graduate