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DevOps Production Support Analyst

VDart

 

Montreal, QC, Canada

Posted On: 5 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: DevOps Production Support
Tenure: Contract - Corp-to-Corp
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Description

You will manage the technology stack and distributed platforms to ensure system stability and service delivery.

This role is on-site.

Responsibilities

  • Manage the technology stack to ensure service delivery through proactive system alerts.
  • Troubleshoot application issues and manage incidents within high-pressure environments.
  • Improve production plants and system stability for downstream consumers.
  • Solve complex technical problems to improve existing systems.

Required Skills

  • 1 to 5 years of practical experience in production support or a similar role.
  • Working knowledge of UNIX/LINUX operating systems.
  • Proficiency in scripting languages: Shell Scripting, Python, Perl, or JavaScript.
  • Experience with relational databases: Sybase, DB2, SQL, or Postgres.
  • Proven ability in incident management and application troubleshooting.
  • Strong communication skills for managing high-pressure situations.

Preferred Skills

  • Bachelor’s degree in computer science or an engineering field.
  • Familiarity with SRE principles (SLIs, SLOs, error budgets, postmortems).
  • Exposure to observability and orchestration tools like Prometheus, Grafana, Kubernetes, Docker, or Ansible.

Education

Bachelor's degree

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