Description

Support marketing applications with a primary focus on database management and system stability within a Windows server environment.

This role is on-site.

Responsibilities

• Maintain marketing systems by applying vendor patches and performing system testing before production deployment.
• Act as tier one and tier two support for all marketing systems and related components.
• Troubleshoot system issues, manage vendor bug reports, and follow up on tickets until resolution.
• Document system changes, build processes, and component implementations in detail.
• Configure applications and components to support new departments and evolving business processes.

Required Skills

• 5+ years of experience in technical support or systems architecture roles.
• Strong proficiency with Microsoft Windows OS and Windows Server environments.
• Extensive experience with Microsoft SQL Server and database management.
• Hands-on experience with Jboss, Apache, TomEE, and Java.
• Solid understanding of web technologies, standards, and enterprise networking modules.
• Proven ability in project management and system integration.

Preferred Skills

• Experience supporting Digital Asset Management platforms, specifically OpenText Media Manager.
• Background or interest in photography or graphic design.

Key Skills

Education

Bachelor's degree