Description

• Key Responsibilities
  • Serve as a hands-on DevOps engineer while also helping drive future platform improvements.
  • Respond to and resolve DevOps-related production issues and emergencies.
  • Partner with cross-functional teams to identify and implement solutions.
  • Ultimately become responsible for the overall health and stability of United's platforms.
  • Quickly diagnose and address support issues as they arise.
  • Build and maintain DevOps pipelines and automation processes.
  • Work with tools such as Harness, GitHub, and Jenkins.
  • Improve platform reliability, reduce downtime, and decrease time to recovery.
  • Identify opportunities for technical improvement and personally execute those improvements.
  • Actively contribute to team discussions and solution design, not simply attend meetings.
  • Support a crew technology application used by more than 50,000 internal users.
  • Work within an environment built on .NET and Angular; any application development exposure is beneficial.
• Required Skills & Experience
  • Hands-on experience with Harness and GitHub (top priorities).
  • Harness experience is required; expert-level knowledge is not necessary, but candidates should have a solid foundation.
  • Strong GitHub experience is critical, as this was a significant gap with the previous hire.
  • Jenkins experience.
  • AWS experience strongly preferred.
  • Experience with Dynatrace for monitoring and observability.
  • Infrastructure as Code (IaC) experience, preferably with:
  • CloudFormation
  • Terraform
  • Comparable IaC tools may also be considered.
  • Strong troubleshooting and problem-solving abilities.
  • Ability to operate with limited direction, collaborate across teams, identify solutions, and execute independently.
  • Strong communication and collaboration skills.
• Preferred Qualifications
  • AWS expertise.
  • Splunk experience.
  • Shell scripting.
  • CloudFormation and/or Terraform.
  • Exposure to .NET and Angular codebases.
  • Application support experience in a production environment

Key Skills

Education

Bachelor's degree