Description

Manage daily updates for digital products, coordinate with broadcast teams, and support the product roadmap.

This role is on-site.

Responsibilities

• Manage and triage reported bugs, liaising with stakeholders to provide resolutions.
• Monitor digital service quality and conduct user acceptance testing with Product teams.
• Troubleshoot technical issues and support major and minor product releases.
• Build microsites for special projects using WordPress and manage contest tool builds.
• Compile, test, and schedule newsletters based on content team requirements.

Required Skills

• 3+ years of experience in a digital production role, preferably in media or radio.
• Proficiency with HTML5, CSS3, and responsive web design for email templates.
• Hands-on experience with WordPress.
• Extensive use of Adobe Photoshop and Illustrator.
• Experience with JIRA and Confluence.
• Proficiency in Adobe Analytics, Google Analytics, or DOMO.
• Knowledge of SEO best practices.
• Experience with A/B testing methodologies and evaluation techniques.
• Bachelor's degree.

Key Skills

Education

Bachelor's degree