Description

Build and maintain QA automation frameworks for agent interactions and Salesforce integrations.

Responsibilities

• Develop testing methodologies for non-deterministic agent behavior.
• Create test datasets and scenarios covering edge cases in agent interactions.
• Validate agent performance metrics including accuracy, response time, and resolution rates.
• Test prompt engineering effectiveness and LLM response quality.
• Build and maintain QA automation frameworks using Selenium.

Required Skills

• 10+ years of experience in Test Automation.
• Proficiency with Selenium for UI automation.
• Experience with Jenkins for CI/CD pipelines.
• Develop API test suites for Salesforce REST/SOAP integrations.
• Strong background in QA Automation Framework development.
• Bachelor’s Degree in Computer Science or related field.

Preferred Skills

• Experience testing LLM-based agents or non-deterministic systems.

Key Skills

Education

Bachelors Degree