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Director, IT Service Owner

Clarivate

 

Philadelphia, Pennsylvania, United States of America

Posted On: 2 days ago
Experience: 10+ years
Availability: Hybrid
Openings: 1
Category: IT Director
Tenure: No Preference/Any
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Description

Own the planning, building, delivery, and operation of all application integration services for a global team of 25.

This role is on-site.

Responsibilities

  • Establish the vision, strategy, and roadmap for the integration service.
  • Define and deliver initiatives against challenging objectives and key results.
  • Manage a global team of approximately 25 people, including Solutions Architects, Solution Analysts, Software Engineers, and Project Managers.
  • Oversee personnel and non-personnel costs, including FTE headcount, hardware/software licensing, and vendor contract management.
  • Mitigate service risks involving security vulnerabilities, technical debt, compliance, and software licensing.

Required Skills

  • 10+ years of experience in IT service delivery, technology platform management, or software engineering.
  • 5+ years of experience as a leader of leaders.
  • 10+ years of experience leading technical teams using agile methods.
  • Bachelor’s degree in a computer science discipline.
  • Experience managing API management software such as Apigee, MuleSoft, WSO2, or Kong.
  • Experience managing Solutions Architects, Solution Analysts, Software Engineers, and Project Managers.
  • Experience building and implementing microservice architectures and cloud-native applications.
  • Background in on-prem and cloud computing, networking, and storage.
  • Proficiency in Linux and Windows operating systems.

Preferred Skills

  • 3+ years of experience leading an application integration function.
  • Experience with integration platform-as-a-service tools like Boomi, Workato, webMethods, or Informatica.
  • ITIL certification or strong understanding of IT Service Management processes.

Education

Bachelor’s degree in a computer science

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