Description

Lead the India User Interface and Experience Team, managing an enterprise-wide design agency to integrate design with technology for customer experience transformations and global experience strategies.

This role is on-site.

Responsibilities

• Manage Visual and UX Designers, Front End Developers, Project Managers, and Business Analysts within a matrixed organization.
• Collaborate across the enterprise to sculpt visions for new products and digital transformation strategies.
• Define research strategies, align efforts, and drive user-centricity across the organization.
• Manage key stakeholder relationships and ensure high levels of quality and operational excellence.
• Shape business vision and user insights to build a high-performing global design team.

Required Skills

• 18+ years of professional experience with a track record in technology leadership.
• Experience leading a business line in a technology setup or working within a design agency.
• Expertise in ideation, sketching, wireframing, user flows, mapping, and information architecture.
• Proficiency in UX software including Photoshop, Illustrator, Axure, UXPin, Balsamiq, Sketch, and InVision.
• Working knowledge of HTML5, CSS3, and JavaScript.
• Experience with DevOps and agile methodologies.
• Experience designing multi-channel, personalized solutions including conversational interfaces, chatbots, RCS, and IVR.
• Understanding of ADA tools and AA compliance guidelines.
• Experience working with teams and clients across multiple geographies.

Preferred Skills

• Knowledge of Angular, ReactJS, and mobile development tools for iOS and Android.
• Experience in the BFSI domain.

Key Skills

Education

Any Graduate