Domain Portfolio Advisor

You will manage complex corporate domain portfolios and maintain client relationships within the Client Services Organization.

Responsibilities

• Manage client domain portfolios, including account set-up, registrations, and transfers for gTLDs and ccTLDs.
• Perform manual domain verification, sensitivity screening, and real name verification (RNV) for domain contacts.
• Maintain customer information and handle reporting requirements.
• Execute needs-based upselling of products and services to existing clients.
• Travel domestically to client offices for business reviews and presentations.

Required Skills

• 2+ years of experience in customer support or corporate account management.
• Full professional proficiency in English (verbal and written).
• Full professional proficiency in Japanese (verbal and written).
• Experience managing large, complex corporate portfolios.
• Strong attention to detail and time management skills.
• Ability to communicate effectively across global teams and departments.
• Capacity to work independently and meet strict deadlines.

Preferred Skills

• Any Graduate degree.