You will define, implement, and deploy customer support systems aligned with the customer 360 Vision strategy, focusing on Dynamics 365 and CRM Online solutions.
This role is remote.
Responsibilities
- Design and deploy CRM solutions using Dynamics 365 and CRM Online.
- Create system design specifications, including architecture and entity relationship diagrams.
- Develop custom workflows, actions, and integrations within the Dynamics CRM environment.
- Collaborate with customers to implement solutions that meet business goals.
- Articulate CRM solution designs to technical and non-technical stakeholders.
Required Skills
- 5+ years of hands-on experience with Dynamics CRM (365, CRM Online).
- Expertise in designing, configuring, and deploying CRM solutions.
- Strong knowledge of the Dynamics CRM SDK, customizations, and integrations.
- Relevant certifications in Dynamics CRM 2013, 2015, 2016, CRM Online, or Dynamics 365.
- Bachelor's degree in a relevant field or equivalent experience.
Preferred Skills
- Strong problem-solving skills and ability to deliver projects on time and on budget.