Description

Design and develop customized Dynamics 365 solutions, owning the architecture from design to hands-on coding and troubleshooting.

Responsibilities

• Architect D365 CE applications with a focus on Customer Service and Field Service modules.
• Write custom code using plugins, custom pages, and Azure Web Apps.
• Guide customers on technical approaches for planned field service enhancements.
• Lead multi-phase, multi-resource projects through the entire lifecycle.
• Assess feasibility of migrating solutions and integrating with third-party platforms.

Required Skills

• 9+ years of experience in Dynamics 365/CRM (CE), specifically Customer Service and Field Service.
• 5+ years of deep Field Service domain experience implementing large engagements.
• 5+ years of hands-on experience in business applications implementation and architectural design.
• Proficiency in D365 custom development using C#.
• Hands-on experience with Microsoft Power Automate flows, Azure Web Apps, and Azure Functions.
• Experience with enterprise planning and delivery tools such as Azure DevOps.
• Strong technical and verbal communication skills for customer handling.

Preferred Skills

• Experience with Connected Field Service.
• Experience with CoPilot.

Key Skills

Education

Any Graduate