Description

You will administer the Dynatrace platform, managing OneAgent and ActiveGate deployment, configuration, and upgrades.

This role is on-site.

Responsibilities

• Monitor the health and performance of the Dynatrace environment and proactively resolve issues.
• Troubleshoot and resolve incidents related to Dynatrace monitoring, integrations, and data collection.
• Configure custom dashboards, alerts, synthetic monitors, and management zones as per business requirements.
• Collaborate with application, infrastructure, and DevOps teams to onboard new services and optimize monitoring coverage.
• Maintain documentation for Dynatrace configurations, processes, and troubleshooting steps.

Required Skills

• 5+ years of experience supporting Dynatrace or similar APM platforms (AppDynamics, New Relic).
• Strong understanding of Dynatrace architecture, including OneAgent, ActiveGate, and Cluster components.
• Experience with deploying and managing monitoring agents on Linux and Windows servers.
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerized environments (Kubernetes, Docker).
• Proficient in troubleshooting application and infrastructure performance issues using Dynatrace.
• Experience with integrating Dynatrace with ITSM, alerting, and automation tools (e.g., ServiceNow, Splunk, PagerDuty).
• Bachelor's degree in Computer Science, Information Technology, or related field.

Preferred Skills

• Dynatrace Associate or Professional certification.
• Strong scripting skills (PowerShell, Bash, Python).
• Knowledge of ITIL processes and incident management best practices.

Key Skills

Education

Bachelor's degree