Description

Strong knowledge of EDI standards X12, EDIFACT and transaction sets relevant to retail and manufacturing.

• Hands-on experience with Gentran and AS2/FTP/SFTP communication protocols.
• Ability to troubleshoot EDI errors and perform root cause analysis.
• Knowledge of EDI mapping tools and scripting for automation.
  Experience in offshore support environments and working with global teams.
• Excellent written and verbal communication skills.

Responsibilities:

• Monitor inbound and outbound EDI transactions (850 PO, 810 Invoice, 856 ASN, 855 PO Acknowledgement) for accuracy and timeliness.
• Troubleshoot and resolve EDI errors, failed transmissions and mapping issues. Ensure compliance with trading partner specifications and standards.
• Managing installations, upgrades and patches providing Production support, implementing monitoring and collaborating with cross functional teams to deliver scalable and reliable integration solutions.
• Gentran & communication Protocols
• Maintain and support Gentran EDI translator configurations.
• Manage connectivity via AS2, FTP/SFTP.
• Validate and update trading partner profiles
• Integration and Data flow
• Assist in testing and onboarding new trading partners
• Support parsing and mapping of EDI transactions.
• Documentation & reporting
• Maintain detailed documentation of EDI processes, mapping and error resolutions.
  Collaboration 
• Work closely with onshore IT teams, ERP support and business users to resolve issues. Communicate effectively across time zones to ensure seamless support coverage

Key Skills

Education

Bachelor's degree