Description

You will own the integration and troubleshooting of EDI capabilities across the business.

Responsibilities

• Serve as the primary owner for EDI-related discussions with internal teams and customer IT groups.
• Troubleshoot EDI integration issues involving Nulogy and NetSuite, covering mapping errors and transaction failures.
• Act as the liaison between business stakeholders, technical teams, and customers to resolve EDI issues.
• Create and maintain documentation for EDI workflows and customer-specific error resolution processes.
• Lead onboarding efforts for new customer EDI integrations, managing setup and testing.

Required Skills

• 3-5+ years of experience with EDI integration and troubleshooting.
• Hands-on experience with Nulogy and NetSuite, specifically concerning order management and invoicing.
• Strong understanding of EDI standards and protocols (X12, EDIFACT, AS2, FTP/SFTP).
• Experience with EDI mapping tools, middleware, or custom integrations.
• Familiarity with XML, JSON, and SQL.
• Proficiency in troubleshooting complex data exchange issues.
• Ability to communicate technical issues clearly to non-technical stakeholders.
• Demonstrated ability to drive problem resolution with minimal supervision.

Key Skills

Education

Any Graduate