Description

You will manage inbound email inquiries and support tasks in an on-site capacity.

Responsibilities

• Manage inbound email communications and resolve customer inquiries.
• Collate individual trackers and submit them to the designated lead before the end of each shift.
• Provide consistent customer support to maintain positive user experiences.

Required Skills

• 5+ years of professional experience.
• Strong communication skills.
• Proven problem-solving abilities.
• Experience in collating data and reports.
• Background in customer support and customer experience.
• Any graduate degree.

Key Skills

Education

Any Graduate